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Welcome!


Meet

Susan Scarlett

The Executive Virtual Aide, Your Virtual Assistant For, Business Support Services
Susan Scarlett
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About EVA

Mission Statement

To deliver optimal business support services, saving customers' time to focus on core business activity for growth and productivity while maintaining the highest level of professionalism, confidentiality, and integrity.
Virtual Assistant

Susan Scarlett, BSc. MIS
Executive Virtual Aide (EVA)


A meticulous, goal-oriented, sagacious virtual assistant who is creative, reliable, and honest with valuable experience in the areas of administration, accounting, information technology, and marketing.

Executive Virtual Aide provides business support services operating from a fully-equipped remote office, managing your tasks efficiently. You may pay as you go or subscribe to a monthly retainer.

More About EVA: FAQ | Terms | Privacy

Why Choose EVA

You're In Excellent Hands

Customer Satisfaction

Quality work and attention to detail are what you can expect when working together.

Experienced

Having a variety of skills and training to deliver the job well done.

Reliable

Committed to delivering on time, every time. You can be assured that all timelines will be met.

Great Savings

Save on employee costs, office equipment, and space. Pay only for time to get the job done.

Confidential

Your information is private and measures are taken to secure it. Your business is strictly your business.

Available

All queries and requests are dealt with promptly, and responses are made in at most 24 hours.

How It Works

It's Simple and Easy

Step 1

Send Tasks/Projects

Complete and submit the order form for review, explaining your requirements. Select your preferred billing method.

Step 2

Make Deposit

Follow the email instructions and invoice to make a deposit securely online with Paypal or bank transfer.

Step 3

Work Begins

Once your deposit is confirmed, your order is scheduled, processed, and delivered as per agreement.

Step 4

Review & Pay Balance

Review the completed task/project and follow instructions to pay the invoice balance.



What EVA Offers

Awesome Quality Services


Executive Virtual Aide can handle all your business support needs, including document creation, business templates, data entry, proofreading, online research, audio transcription, social media & website content management, website design, graphic design, dashboard design, and more.

You may Pay As You Go at the regular rate or request Special Project Pricing - a bespoke package tailored to your needs and quoted accordingly. Special projects require a 50% deposit. You may also subscribe to a monthly Retainer.



Delegate And Maximize Your Time


Do you operate your own business? Maybe you are an entrepreneur or a busy professional tackling everything all by yourself. But do you find there are simply not enough hours in a day to do it all? This is a common challenge for small business owners, which can be solved with a little extra help. Most successful people and businesses have great teams, and you should too.

You can maximize your time to focus on the core of your business and outsource the rest to a virtual assistant. No need to hire a full-time employee and worry about office space. Work with an experienced professional who can complement your business process.


Admin Tasks You Can Delegate

  • Document Creation using Microsoft Office
  • Procedure and Operations Manuals
  • Creating Templates and Spreadsheets
  • Document Conversion
  • Bookkeeping and Data entry
  • File Management via Google Drive
  • Resumes/CV Creation
  • Proofreading and Copyediting
  • Creating PowerPoint Presentations


  • PDF and Online Form Creation
  • Social Media Management
  • Meeting and Appointment Scheduling
  • Travel Arrangements
  • Online Research
  • Online Applications
  • File Taxes Online (Jamaica)
  • Business Name, Company Registration
  • Any other business related task



Convert Your Recordings To Word


Executive Virtual Aide provides an accurate account of spoken words in an audio or video file to text format (Word or PDF). Let EVA transcribe your digital recordings - audio and video - for as low as $1 per audio minute.

To guarantee a quality transcript, the audio file should be clean and free from distortion. Difficult audio is subjected to additional charges or may not be accepted. Difficult audios are:

  • Audio with background noise and over speaking.
  • Audio that is poorly recorded or has low-speaking voices.
  • Audio that has many scientific terms that require research.


Features
  • Verbatim Transcript for audios with English speakers
  • Human Transcriber with 99% accuracy
  • Transcript in Word or PDF Format
  • 100% Confidentiality
Extra Add-ons
  • Timestamps
  • Grammar Correction
  • Custom Formatting

Types Of Recording EVA Transcribes

Audio and video recordings with single or multiple speakers such as:

  • Lectures/Speeches
  • Voicemail recordings
  • Podcasts
  • Interviews
  • Meetings
  • Webinars etc.



Designs For Print Or Digital Media


Executive Virtual Aide aims to deliver designs based on your concept to appeal to your target audience, broaden your reach, engage your customers, and reinforce your brand's visual presence while building your brand.


Design Options: Business Cards, Logos, Favicon, Flyers, Newsletters, Brochures, Letterheads, Business Templates,Certificates, Calendar, Social Media Images, Infographics, PDF Forms, Custom Websites, etc.



Get In Touch

EVA will respond in a timely manner.


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From Blog

Featured Article

10 Soft Skills For A Great VA

Virtual Assistant

15-May-2020

Third Friday in May is recognized as International Virtual Assistant Day. Kudos to the virtual assistant community who are the unseen heroes backing many successful businesses and professionals. Happy International Virtual Assistant Day! Virtual Assistants are generally self-employed and provide a variety of professional services to entrepreneurs and businesses remotely from a home office.

Full Blog Read






More About EVA

Frequently Asked Questions


A virtual assistant is an independent contractor who provides administrative and/or technical services on a per hour, per project, or a retainer basis from a remote location, usually a home office. They are in demand mostly by entrepreneurs, small business owners, and busy professionals who need help with tasks without having to hire a full-time employee.


With the advancement of technology and the ability to connect online, Executive Virtual Aide operates remotely from our own office and basically functions as an office administrator to complete tasks as assigned by our client. These tasks may include, but are definitely not limited to:


  • Managing your email and calendar
  • Data entry and management
  • Document creation
  • Online research
  • Website content management
  • and much more.

In addition to our own office and equipment, there are many tools and resources available online to make working remotely fun and easy. Some of which are Google Drive - for sharing files and folders; PayPal - for receiving payments securely online; and Waveapps - for invoicing and accounting.


Pricing is based on the type and scope of service requested. Depending on the job, there may be a flat rate or an hourly charge. Additionally, for on-going projects, clients may subscribe to the monthly retainer and buy prepaid hours.


The Executive Virtual Aide is experienced with a wide range of software applications and programming languages, coupled with years of experience working in administration, accounting, marketing, and information technology. Happy customers are among small business owners, entrepreneurs, business professionals, and other individuals who find the service valuable.




Terms and Conditions


All the contents of the ExecutiveVirtualAide.com website are provided for general informational purposes only. This disclaimer, in addition to the outlined terms of use and the privacy policy, governs and controls your access to and use of this website (ExecutiveVirtualAide.com). The information and content herein are provided in good faith and the use thereof is solely at your own risk.

Changes are made periodically to this website without notice at any time. Executive Virtual Aide reserves the right, at any time, to revise the terms and conditions of the services provided. By using this website, the associated third-party apps, and the offered services and products, the user agrees to assume all risk and waive all rights and any claims they may have against Executive Virtual Aide and its associates.


Executive Virtual Aide is committed to securing the business of the client with the strictest confidentiality. Any information relating to the client, and their business shall not be disclosed to any person at any time without the client's permission. Information collected is used for the sole purpose to which the client agreed.


The available business hours excluding reserved holidays are Mondays to Fridays from 9:00 a.m. to 5:00 p.m. EST


Executive Virtual Aide accepts work requests for projects requiring administration, transcription, and design services. A detailed description of the project must be provided, outlining the client's expectations of the final product. An estimate will be provided and the client will be required to pay a deposit before the commencement of the project, with the balance payable upon final delivery. The normal turnaround time is between 5 and 10 business days but may vary depending on the scope of the project.

It is the client's responsibility to review the final deliverables. If the completed project does not comply with the requirements outlined in the work order, the time to correct the project will not be billed to the client. However, if the client fails to communicate the requirements clearly or changes the agreed-upon contract, then the time required to make the changes will be billed to the client. Written notice should be provided if there are changes to the initial instructions. Notwithstanding, all prior work is chargeable. If the client does not provide feedback within 7 days of the delivery of the completed project, it will be deemed accepted and any update or changes thereafter will be considered a new task/project.

Rush or Priority service requests that require completion within 24 to 72 hours, outside the normal turnaround time, will attract an extra charge of up to 25% depending on the scope of the project.


Payments are accepted via debit or credit cards through PayPal or via bank transfers. A deposit is required before the commencement of all projects, and the balance is payable upon final delivery. Small projects valued at USD $200 or less are required in full before commencement.

Clients may opt to purchase fixed hours for priority scheduling by subscribing to the Executive Virtual Aide monthly retainer. The retainer term is 3 months, billed monthly in advance, and payable in full upon receipt of the invoice. Additional hours used within the month will be billed at the regular rate. Unused retainer hours may only be rolled over within the term period.

Invoice payments are due upon receipt. A balances that is more than 30 days outstanding will attract a 15% late fee on the amount owing for each consecutive 30 day period. Additional expenses, such as postage, bulk copies or prints, etc., will be billed to the client.


For projects that are canceled by the client after commencement, the deposit is not refundable. A cancellation request received immediately before the commencement of a project will be refunded minus transaction expenses within 10 working days of the request.

Monthly Retainer Packages are automatically invoiced monthly for the term subscribed. Thereafter, the client is not obligated to renew and may cancel at that time. An opt-out fee of 25% of the total cost of the remaining retainer term is assessed for a cancellation request received before the expiration of the retainer term.


By using this website and other communication means to request the services of Executive Virtual Aide, the client agrees to the terms and conditions and grants consent to use the information provided to deliver the requested service.


Executive Virtual Aide appreciates the testimonials from satisfied clients and values the word-of-mouth referrals made by them to their associates. For each new referral that generates a sale, a 5% discount may be credited to both the new and existing clients.




Privacy Policy


Executive Virtual Aide has a strict privacy policy as it relates to information collected on this website. This privacy policy may be updated from time to time as deemed necessary. Please check this page occasionally to ensure that you are aware of any changes made. This website was last updated in July 2022.


Executive Virtual Aide only collects personal data voluntarily submitted by the users of this website and is the sole owner of the data collected on this website. Information is collected when an order is placed, and such information is used to verify the identity of the client, process their order, and provide professional services, as contracted by the client. We will not contact you unless you have agreed to receive updates or specifically requested information from us.

Executive Virtual Aide does not conduct business with people under the age of 18 years old. If personal data for such an individual is collected and discovered, it will be deleted from the records.


Executive Virtual Aide may use your personal data and information to send marketing emails, promotions, or notices of new products and services. The recipient of such correspondence will have the option to unsubscribe from receiving these updates.

Your information may also be used to directly respond to inquiries through our website, regarding any reasons that contact was made. Any personal data or information, including email addresses, will not be sold or given to any third party for any reason, except if legally compelled by law.


At any time, users may opt out of any future contact with this website. Users may contact us to:

  • See the data that we have.
  • Correct or change any of their data.
  • Request deletion of their data.
  • Enquire about how their data is used and express any concerns they may have.

Executive Virtual Aide uses a variety of third-party online services and tools on our website. These third parties maintain their own technical and physical safeguards to protect data, and the use of these third-party tools is covered by their privacy policies. Executive Virtual Aide is not responsible for the privacy policies of any third-party websites.

  • Appointlet is used as our scheduling service.
  • Zoom is used for online meetings.
  • Wave is used for invoicing.
  • PayPal is used for online payments.
  • Mailchimp is used for email marketing purposes.
  • Jotform is used to collect orders and site messages.

This website contains links to other websites including social media services and sites related to the services offered.


By using this website and other communication means to request the services of Executive Virtual Aide, the client agrees to the terms and conditions and grants consent to use the information provided to deliver the requested service.




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